Privacy Policy

Last updated: October 2025

1. Introduction

Manchester Martial Arts LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our club finder and booking service.

2. Information We Collect

Location Data

When you use our location feature to find nearby clubs, we temporarily access your device's location. We do not store your location data. It is used solely to identify kickboxing clubs near you and is immediately discarded after showing you the results.

Booking Information

When you book a taster session, we collect:

  • Your name
  • Contact phone number
  • Email address
  • Names and ages of attendees (for children's classes)
  • Selected class preferences and dates

Usage Data (With Your Consent)

If you consent to analytics and advertising cookies, we collect information about how you use our website, including pages visited, actions taken, and the source that brought you to our site. This data is used solely to improve our service and measure marketing effectiveness. See section 9 for full details on cookies.

3. How We Use Your Information

We use your booking information exclusively for the following business purposes:

  • To process and confirm your taster session booking
  • To communicate with you about your upcoming session
  • To send WhatsApp reminders if you've opted in
  • To allow the selected club to prepare for your visit
  • To send you marketing communications if you've opted in to our mailing list

4. Data Retention

We retain your booking information only for as long as necessary to:

  • Fulfill the taster session booking
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements
  • Support legitimate business operations

Typically, booking data is retained for up to 12 months after your session, unless you become a member or we have a legal requirement to retain it longer.

5. Data Sharing

We share your booking information only with:

  • The specific Temple Martial Arts club you've selected for your taster session
  • Our communication providers (for WhatsApp reminders if opted in)
  • Legal authorities when required by law

We never sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes secure data transmission and storage practices.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • Withdraw consent for WhatsApp reminders

8. Children's Privacy

When booking children's classes, we collect children's names and ages solely to facilitate class enrolment. This information is shared only with the selected club and is protected with the same security measures as adult information.

9. Cookies and Tracking Technologies

Our website uses different types of cookies and similar technologies. We will ask for your consent before using non-essential cookies.

Necessary Cookies (Always Active)

These cookies are essential for the website to function properly. They maintain your session, remember your booking progress, and store your location preferences. These cookies cannot be disabled.

Analytics Cookies (Optional)

We use PostHog Analytics to understand how visitors use our website. This helps us improve the user experience and identify any issues. These cookies collect information about:

  • Pages visited and time spent on each page
  • How you navigate through the booking funnel
  • Button clicks and form interactions
  • Device type and browser information

PostHog data is hosted in the EU and is only used for our internal analytics purposes.

Advertising Cookies (Optional)

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. These cookies help us understand which marketing efforts bring visitors to our site and result in bookings.

Local Storage

We use browser local storage to remember your referrer source (how you found our website) for up to 7 days. This helps us understand which marketing channels are most effective. This information is stored locally in your browser and is only sent to our servers when you complete a booking.

You can change your cookie preferences at any time by clicking the cookie settings button that appears when you first visit our site, or by clearing your browser's local storage.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Temple Martial Arts

Email: privacy@templemanchester.co.uk

Phone: Available at your local club